Net Promoter Score (NPS) is the gold standard of customer experience metrics. Read our in-depth guide written by customer experience experts to better understand what Net Promoter Score is, how it is calculated, and how tracking it can benefit your organization. Know about National Pension System scheme. Read about the types of NPS, how to invest in NPS & check balance, eligibility, withdrawal & calculation rules. National Pension Scheme (NPS) India is a long-term investment plan for retirement under the purview of the Pension Fund Regulatory and Development Authority (PFRDA) and the Central Government. Investments can be made in NPS Tier-I account or both NPS Tier-I and Tier-II account. NPS, also known as National Pension System, is a government-backed retirement savings scheme designed to help you build a substantial pension corpus through your personal NPS account. As a voluntary, long-term investment plan, it enables you to accumulate wealth during your career to ensure a steady income post-retirement.