Railway complaint whatsapp number: Users can register complaints

Users can register complaints through online registration form. Facility to track status of complaints and suggestions through reference number, name of complainant, date of incident, contact number and e-mail is also available. Note: For All RRBs related issues please contact their respective websites. Complaint or suggestion can be sent as free flow text as SMS to the number 9717630982. Complaints will be also be assigned a unique complaint ID number which can be used for tracking. Complaints will be provided with a unique complaint ID number and complainants can use this unique ID number to track the progress of complaints. The complaint will be auto assigned to the concerned railway functionary for redressal. Validations for station name, train number and PNR number have been built into the application for user convenience.