What is the full form of IVR ? - Interactive Voice Response - Interactive voice response ( IVR ) is a technology that allows a computer to interact with humans thro Components of Interactive Voice Response TCP/IP network: The IVR connects to the IVR application server or contact center software over your standard business network. Another option is cloud-based IVR , which uses your network infrastructure to transport calls between your phone system and the cloud. The full form of IVR is Interactive Voice Response. Know how does it work, advantages, which application uses this system, ways to improve customer experience with IVR and get other useful information in the FAQ section. IVR full form , Interactive Voice Response, is an automated phone system that allows callers to interact with your business using keypad inputs or voice commands. With IVR , callers can use pre-recorded voice menus to choose the right department on their own. The system can automatically answer simple queries such as business hours, account balance, or order status. For more complex questions, the IVR intelligently transfers the call to the most suitable live agent, ensuring faster and more ...

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