Dunzo started in 2014 by offering a WhatsApp-based concierge service that evolved into a full-fledged delivery app. The start-up made a pivot to quick commerce in 2021–22, offering grocery deliveries in under 20 minutes through dark stores. Dunzo , once a pioneering hyperlocal delivery platform, is now struggling to survive. It serves as a classic case study for startups on the brink of success but unable to sustain their momentum. Let’s dive deep into- Why Dunzo Failed? We will explore the causes, missteps, and lessons other startups can learn from this story! Dunzo , a hyperlocal delivery platform backed by Reliance, went offline following the departure of its CEO, Kabeer Biswas, to Flipkart. Despite significant funding, Dunzo faced financial ... Dunzo , a pioneer in India's online delivery sector, has shut down, marking a significant event in the country's quick commerce landscape. The company's collapse was attributed to mismanagement, fierce competition, and other operational challenges, leaving hundreds of vendors, employees, and delivery workers unpaid.
